The three man crew that came out to install our new unit was superb! They were all knowledgeable, friendly, and willing to answer any questions I had. All were professional in every aspect of their activity and they went above and beyond the call of duty to ensure everything was done in a top notch way. I continue to be impressed with everything about Frederick Air, from the President of the company, to the office staff, and to the technicians as well.
I have had the pleasure of working with your sales rep. Jason. He was very professional and friendly. I hope the rest of your team is as accomidating when the installation occurs. Looking forward to a long association with your company.
We had no doubt throughout the entire process (from initial quote to job completion) that Frederick Air was the right choice. We received expert advice from Dan as we were navigating our options to install a ducted HVAC system in our ductless house. As first time home buyers, we were clueless on the process, but Dan made it easy for us to ask questions and answered all of our concerns knowledgeably.
As the job started, we continued to feel reassurance that we made the right choice with Frederick Air. Dillon, Chad, & Brian gave us security in knowing that they were doing the job right the first time and put us at ease as they navigated our difficult project confidently and professionally.
Not once did we regret our choice to go with Frederick Air and you won't either!
We chose you to install our new furnace because you were highly recommended by family members and neighbors. In all ways you lived up to our expectations. Installing the air conditioning unit, which is mounted on the outside wall of our second story apartment, took considerable skill and experience. Altogether, your crew was friendly, fast, on-time, and professional. Altogether, we can highly recommend Frederick air.
Really liked the fact that you provided a picture of Dan Cline, so I knew who to expect at my door. Brian then came to do the measurements, he was very personable and thorough. There were 4 that came to do the installation, but 2 were sent back since it was so tight up in the attic. The 2 that remained did a great job sorry the one spent most of his time out in the rain
Jason was great, professional and explained everything. Elenor made sure we knew when the techs were going to be here. The two guys Jeff and Jason did a great job, left the place very clean, and explained how the system and new thermostat worked in detail.