Really liked the fact that you provided a picture of Dan Cline, so I knew who to expect at my door. Brian then came to do the measurements, he was very personable and thorough. There were 4 that came to do the installation, but 2 were sent back since it was so tight up in the attic. The 2 that remained did a great job sorry the one spent most of his time out in the rain
Jason was great, professional and explained everything. Elenor made sure we knew when the techs were going to be here. The two guys Jeff and Jason did a great job, left the place very clean, and explained how the system and new thermostat worked in detail.
If you're in need of a company you can trust for your HVAC needs, Frederick Air is the place to go. They came highly recommended and I was very impressed. Very professional, polite, and experts at what they do.
Frederick Air was able to come out the next day and found the problem to be 2 circuit panels that were blown in the previous day's storm. Even though the parts needed to be ordered, the tech was able to do a work around to temporarily provide A/C.
He was polite, helpful, and made it seem that he truly wanted to help and ensure we were comfortable before leaving.
I am very pleased with the service that Frederick Air, Inc. provides. I received excellent service when my air conditioning unit needed to be replaced. They make every attempt to accommodate your needs in a very timely manner, provide professional service and they appreciate their customers.
It's been a wonderful experience dealing with Frederick Air from the estimates from Jason to phone conversations with Eleanor to the fantastic installation of my air conditioner and furnace.Thanks again to Everyone. David C.