Jason was great, professional and explained everything. Elenor made sure we knew when the techs were going to be here. The two guys Jeff and Jason did a great job, left the place very clean, and explained how the system and new thermostat worked in detail.
If you're in need of a company you can trust for your HVAC needs, Frederick Air is the place to go. They came highly recommended and I was very impressed. Very professional, polite, and experts at what they do.
Frederick Air was able to come out the next day and found the problem to be 2 circuit panels that were blown in the previous day's storm. Even though the parts needed to be ordered, the tech was able to do a work around to temporarily provide A/C.
He was polite, helpful, and made it seem that he truly wanted to help and ensure we were comfortable before leaving.
I am very pleased with the service that Frederick Air, Inc. provides. I received excellent service when my air conditioning unit needed to be replaced. They make every attempt to accommodate your needs in a very timely manner, provide professional service and they appreciate their customers.
It's been a wonderful experience dealing with Frederick Air from the estimates from Jason to phone conversations with Eleanor to the fantastic installation of my air conditioner and furnace.Thanks again to Everyone. David C.
From quotation to installation, we are very pleased with the work done by Frederick Air. Extremely professional and prompt, they provided us with a new AC system right before the summer hits and took the time to understand our individual needs versus trying to sell us something we didn't need.
With Frederick Air, I was extremely impressed with how they handled even the smallest of details. They re-located our outdoor unit around the corner and did everything they could to hide the pipes and lines on our house to minimize the aesthetic impact. Additionally, they willingly installed a new WiFi-thermostat and then took the time to walk through how to operate it with us.
These little touches along with the fair pricing and friendly staff reinforced that we made the right decision going with Frederick Air.