3410 North I35E SuiteA
Lancaster, Texas 75134

Mon - Fri: 8:00AM - 5:00PM

Sat: By appointment only

Sun: Closed

100.0% would refer friends and family to us

1 stars Verified customer

Incompetent only way this company can described.

1 stars Verified customer

Avoid at all cost, I allowed freedom to install a new HVAC system despite their qoute being the highest of any other installer simply because the owner assured me they could get the Job done quickly. He measured the location for the new unit the same day as he provided the qoute, the next day his installers came ripped out the old unit then proceed to tell me they don't have one that will fit my space. Really? Why did you remove the old unit? What were the measurements used for? They finally claim they have a unit that will fit I say claim because I later learn that they didn't and instead cut ceiling joist they are meant to support the second floor. Now back to the install that was suppose to take a day that turned into a week, They finally finiah, keep in mind I've moved my family to a hotel, I get a call from the installer saying we are all done, I'm happy I can go home right? So I arrive home the ac is running I feel the cool air as I enter walking toward my bedroom and I notice water all over my floor coming out of the ac unit that was brand new. They didn't even check to see if they had installed correctly. I call the snake Hector again and someone comes out and gives me BS about the blower speed which for my unit could not be changed, he does whatever work he has to do and leaves, once again water is leaking on to the floor. I call hector again, no answer tootally ignores my calls only when I call the finance company to put a hold on payment to him does he respond. Long story made short I take five minutes to look at the unit and tell him there is a problem with the drain. These guys are incompetent do not let them near your home.

5 stars Customer since 2014

I have had my AC unit for several years and have always had problems with it. however when I called Freedom, they sent Eliu, their Technician. From the minute he started working, I have full confidence that he was highly knowledgeable in dealing with AC units like mine. He worked hard and did not take any shortcuts when it came to finding the source of my issue. When the time came that he had arrived at his diagnosis of the problem, he was very honest and helpful at presenting the options I had to fix the problem. A very straight shooter and no questions left unanswered.

4 stars Customer since 2014

Timely and courteous thank you

Freedom Heating & Air replied:

Thank you Craig & Monica, appreciate your feedback.

5 stars Customer since 2011

Prompt, courteous service. Provides detailed information on findings and offers advice for proper maintenance of system(s).

Freedom Heating & Air replied:

Thank you Walter & Gracy, we appreciate your business.

5 stars Verified customer

Great service!!! Professional technicians came and installed new unit and cleaned up everything. System works great and problem is solved. Price was great and they explained everything to me. I would highly recommend Freedom Air to anyone looking for honest, professional well priced air conditioning needs. Thanks again.

Freedom Heating & Air replied:

Thank you for your feedback, we appreciate your business very much. Look forward in servicing your HVAC needs in the future.

5 stars Customer since 2013

Excellect service in a timely manner. Staff was extremely polite, courteous, and knowledgable.

Freedom Heating & Air replied:

Thank you Allied Business Staff, we appreciate your continuing business.

5 stars Customer since 2014

Very professional!! friendly!! They make it seem to easy!! what else can ,I say am just very happy with the work they did at my house,I got my new nest system Installed and replace a fuse well done!!

Freedom Heating & Air replied:

Thank you Benny, hope your enjoying your NEST thermostat, we appreciate your business.

5 stars Verified customer

Saved me money, got the job done fast, very courteous, high quality ... What else can I ask for

5 stars Customer since 2011

Prompt,made repairs and replacement quick and units working. Response time was excellent!!

Freedom Heating & Air replied:

Thank you Manuel, we appreciate your business. Look forward in serving you for your future HVAC needs.