Reviews

Freestate Auto & Truck Service, Inc

4 stars Verified customer

Great work with a friendly staff

Freestate Auto & Truck Service, Inc replied:

Thank you Blue line security, We know how important your fleet is to your business and we try to get you fixed and on the road. Charlie-owner

4 stars Verified customer

I needed some work done to get pass emissions. The service was timely and professional. My expectations was above and beyond.

Freestate Auto & Truck Service, Inc replied:

Thanks Shawn, We take a lot of pride in our service. I appreciate you noticing. I will forward your comments to staff. Charlie-owner

5 stars Verified customer

Freestate has always provided excellent service on or fleet vehicles. Sandy and Brandy are always friendly and go out of their way to help.

Freestate Auto & Truck Service, Inc replied:

Thank you Brian for being a loyal client. We do appreciate your support. Charlie-owner

5 stars Verified customer

Staff was excellent

Freestate Auto & Truck Service, Inc replied:

Thank you for the 5 Star. We do put service first and foremost in our daily day to day operation. You are important to us. Charlie-owner

4 stars Verified customer

The shop was open early and I was able to drop off my car before work. The staff was friendly and competent. The inside of the waiting area was clean. The only reason that I didn't give it a 5 star rating is because there is a limited amount of parking.

Freestate Auto & Truck Service, Inc replied:

I am sorry about the parking situation. We are working to expand to a larger part of the building. This will give us soon extra parking spaces. In the meantime, please have patience. Thank you for the review. Charlie-owner

5 stars Verified customer

When I walked in the shop Brandy welcomed me with a warm hi Ms. Johnson, do you have an appointment? I said yes. She found my reservation. Brandy made me feel very important that she recognized me with my mask on. I was very impressed because I haven't been in the shop since early spring.

As always, service on my car was finished in a timely manner.

Freestate Auto & Truck Service, Inc replied:

Thanks Ms. Johnson, One of the privileges' of working in a smaller business is that you get to know your clients and it makes the work atmosphere pleasurable. You do get to remember great people like you. We appreciate your loyalty. Charlie-owner

5 stars Verified customer

Thank you for EXCELLENT customer service. I appreciate keeping me informed and working expeditiously to resolve my issue.

Freestate Auto & Truck Service, Inc replied:

We do try our best to meet all clients needs. Although it doesn't happen all the time with todays issues, it is great to hear about it when we do, Thank you Charlie-owner

5 stars Verified customer

Good service

Nice and friendly staff

Freestate Auto & Truck Service, Inc replied:

Thank you, we try to treat all our clients like we want to be treated. It has helped our business grow over the years (1989). Charlie-owner

5 stars Verified customer

The team was great. The process was easy and smooth. They had a driver to take me home and then bring me back to pick up my car in a timely manner.

5 stars Verified customer

Excellent service, upgrade parts, fare labor charge and happy customer!