15 Flanders Road
Belmont, MA 02478

Mon - Thu: 7:00AM - 8:00PM

Fri: 7:00AM - 6:00PM

Sat: 8:00AM - 4:00PM

Sun: 9:00AM - 1:00PM

97.8% would refer friends and family to us

5 stars Customer since 2008

Everyone is kind, caring, non-judgmental, professional

5 stars Verified customer

My furry family members are always treated with the best of care and the staff listens carefully to my concerns.

3 stars Verified customer

Dr Knight is caring and helped us navigate a difficult diagnosis for our cat. The technicians have also been caring. The reason the rating is not higher is because we were let down when we most needed help by other members of the team who didn’t collaborate as we expected with the emergency care team, insisting on charging us for a diagnosis that had already been made when all we needed was to draw blood and send a sample.

5 stars Customer since 1999

Dr. Porcelli was very caring and thorough. She listened closely to what I said.

My only complaint has to do with not allowing pet parents into the building. I understood and supported the policy initially but now that we have vaccines and masks I don't see the need. It prevents the owners from comforting their pet. It also eliminates being able to point out something that the animal does, such as a sound they make or a body movement. Would any of the staff just drop their child off at the doctor and not accompany them in?

3 stars Customer since 2009

The doctor was excellent. She really took the time to help me understand my dog’s annual exam and I appreciated the discussion. She never made me feel rushed.

With that said, the reason for the three stars is because this particular visit took an hour and fifteen minutes with me waiting in the car because they don’t allow you inside due to COVID restrictions. I had to call twice to see what was going on. Had I not called I may have been there another 20 minutes. I’ve been going to Fresh Pond Animal Hospital for 21 years and this was the longest wait I ever had. At least the doctor’s informative discussion compensated some for the wait.

5 stars Customer since 1988

I love FPAH. It is beautifully run. Special thanks to Dr. Porcelli and Lisa Mooney.

5 stars Customer since 2007

The staff are very caring, thorough and listen to the pet owners. My two pets have been seen by 3 different vets over the recent years and each one has been excellent. Issues with my pets like poisoning from a plant were managed and trouble shooting how to handle a part ferrel cat was handled well. I wouldn't hesitate to refer anyone to Fresh Pond Animal hospital.

5 stars Customer since 2006

Good at everything

4 stars Customer since 1988

I just find Vet care in general expensive

5 stars Customer since 2001

The staff and physicians at Fresh Pond are amazing in the care they give. My cat can be difficult but they keep her at her best with warm towels. It allows them to provide full comprehensive care during every visit with little to no stress on either side. I really appreciate the care they take to ensure a healthy clean environment. I am able to call upon arrival and a staff member comes to my vehicle to pick up Squeak and then returns her once her visit is over. While I am waiting the vet calls me to provide a summary of the visit and answer all my questions.