I called to make an appointment to donate my hair. Explicitly asked the receptionist, Alex, if there was a charge for donating at their salon and if they participated in a program such as Locks for Love, the answer was free and they would give a form for my donation. My donated hair was put in a bag with no form to mail and I was charged full price for a haircut! Was very disappointed to be mislead when I was trying to donate my hair for a good cause!!!

The only misleading thing about this business is the business hours. The door said something different from the website. The website said something different than when you call the office. I feel like patients should be more aware of the hours.