very friendly. love the wonderful windows that face the golf course, so full of greenery! only complaint is that nothing was explained to me about what would be happening with my child that day. just beginning treatment, so everything is new. would like to know what to expect at each appt, especially so I can talk to my child about it, beforehand.
Thank you for the review. We appreciate your input as we are always trying to improve our services to serve our patients better. Parents are requested to come back with the children so questions can be answered and concerns addressed. We do explain the appointment procedures during consult and also at every appointment before we start the procedure. We did go over the different steps of the appointment with the child prior to starting the appointment, however you were at the front doing paperwork while we were explaining the procedures to the child. We understand your concern and in future we will make sure you are told about procedures before the appointments so you are comfortable. Please feel free to ask us questions any time. Our goal is to provide you excellent service at all times.