I love using Rachel as my new stylist. She is very honest and will help you. The only thing, and it was my fault, I didn't get a full hair-dry(I didn't request it). I look forward to using Rachel, again! I have to say, the reason, why I am now using Rachel, is because in December when I had a scheduled keratin treatment, the stylist who was supposed to do my hair, showed up almost an hour late.(I never got a chance to leave a review). So, Rachel took over. Thank you. I never got an apology from the hair stylist that was supposed to....but Rachel was very kind and sweet to take me as her client.