94.6% would refer friends and family to us

5 stars Customer since 2016

Excellent

5 stars Customer since 2012

Full Nelson did an excellent job at a very reasonable price. I will most definitely recommend them.

5 stars Verified customer

Excellent service. I was out of town and had water leaks. They worked with me to fix the problem in a very responsive timeframe.

5 stars Customer since 2015

The technician was extremely professional and determined to complete the job on a timely basis. He arrived on time, had a professional appearance and worked through lunch. He covered and protected everything and cleaned up at the end. He made sure to thoroughly test all repairs before leaving.The repairs are perfect.

1 stars Verified customer

As usual very prompt and very well done. Thanks

5 stars Customer since 2016

On time-- fixed what needed to be fixed-- even added a shut off in case we have a similar situation in the future-- he first asked if we had an agreement with the pump people before working so we would not get charged if it is a covered repair-- that's integrity.

Full Nelson Plumbing Inc. replied:

Thanks for the great review! We really appreciate hearing from our customers. It provides us with valuable insight into how well we are accomplishing our goals, and that is to be the best value in plumbing services in the area. So, again, thank you so much for taking the time to leave a review!

5 stars Verified customer

Jeff was a great technician...very personable and friendly. Arrived promptly, got the job under control quickly -- explaining what and why he as he worked. He even left me with a tip to reduce problems in the future.

Full Nelson Plumbing Inc. replied:

Thanks for the great review! We appreciate the opportunity to serve you, and we are particularly grateful for your taking the time to leave us a review. And of course, we are pleased to know that we were able to rectify your issues effectively and efficiently. We hope you won't need us again soon, but if you do, we're just a phone call away!

5 stars Customer since 2016

Full Nelson called me quickly, and provided an estimate for the work to be done, something other plumbers weren't will to do. Took the technician about 30 minutes and he was done, cleaning up and taking all the trash. I would use Full Nelson Plumbing again without a doubt. I highly recommend.

Full Nelson Plumbing Inc. replied:

Thank you for the kind review, Patrick! It is reviews like yours that help us become a better plumbing company, and we value that tremendously. Thank you again for the opportunity to serve you.

5 stars Customer since 2008

I really appreciate how all of the guys are personable and treat you like family while still maintaining their professionalism. They take care of you like they would a family member making helpful suggestions not just a "sales pitch" to do more work.

Full Nelson Plumbing Inc. replied:

Thanks for the great review, Rick and Mary! We are really excited about how much our customers seem to appreciate our services! Although we don't hope you need us again, if you do, please don't hesitate to call. We are striving to become Kansas City's go to name in plumbing services, and with help from customers like you, we believe we will make it! Thank you for your business!

5 stars Customer since 2009

I used Full Nelson about 6 1/2 years ago. It was a fledgling company then, owned by Shawn and another man. My son, Shawn Connor recommended you to me. I used the company ever since because I feel I can trust you. The plumbers who come to my house are very knowledgeable and professional. You never try to sell me something or a service I don't need. Tray was out this past week. He was again, exceptional. Super professional, knowledgable and skilled. I'll never use any one else!!

Full Nelson Plumbing Inc. replied:

Thanks for the great review, Ellyn! We love hearing from our customers! It is our goal to provide the very best value in plumbing services in the Kansas City area, and with reviews like yours, we know we are performing as expected.

Thanks again!

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