1911 Duportail St.
Richland, WA 99352

Mon - Fri: 8:00AM - 5:00PM

Sat - Sun: By appointment only

What others had to say

1 stars Customer since 2014

I would never recommend they have not been professional or honest. I had a leaking hvac system the tech looked at it without even touching it diagnosed the problem fixed it and 2 hours later I noticed it was still leaking. They charged me 3 times the rate of other local companies for exact same work since I did call around. The owner said it must be a secondary problem which makes me wonder about their hvac knowledge. The new part works but still leaking, maybe that part wasn't the problem even I can figure that out. The owner said he would only charge me for the service call and part, then later the receptionist called me and said I would have to pay for an additional service fee for tech to take the part back so now 2 service fees plus pay for part they take back. I did pay another hvac company to diagnose the leak, fix it and had them replace fuse heating and air part since they took mine and refused to return it without payment and no way would I allow fuse to touch my system afraid of what they would charge me or do. I have tried to return their part but was told they are not always there since they don't have an office and I need an apt. I was told to pay or they will handle another way, not very professional or honest. Definitely would not recommend fuse heating and air. I am an older disabled lady and feel they are trying to scam me. The receptionist told me she was turning it over to collections

5 stars Verified customer

My repair for my heat pump was done on time and with in budget thank you fuse