Fusion Dental
Dental
102, 5920 1A St SW
Calgary,
AB
T2H 0G3
(403) 640-1567
Mon: 8:00AM - 5:00PM
Tue: 8:00AM - 7:00PM
Wed - Fri: 8:00AM - 5:00PM
Sat: 9:00AM - 4:00PM
Sun: Closed
Services
- Adult Orthodontics
- Braces
- Cosmetic - Veneers
- Cosmetic - Whitening
- Cosmetic Dentistry
- Dental Implants
- Dentures
- Digital Radiography
- Digital X-Rays
- Endodontic - Root Canals
- Endodontics
- General Dentistry
- Oral Cancer Screening
- Oral Surgery
- Orthodontic - Braces
- Orthodontics
- Pediatric Dentistry
- Periodontal - Scaling and Root Planing
- Periodontal Therapy
- Periodontics
- Prosthodontics
- Sedation dentistry
- TMJ - Temporomandibular Joint Disorder
- Teeth Extraction
- Wisdom Teeth Extraction
- Youth Dentistry
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Cheque
- Debit
- Mastercard
- Visa
Staff
Karin Potter
Certifications & Memberships
4 stars Dianna W Featured review
I was disappointed that the appointment I had scheduled on April 6th, months in advance, to suit my timing in returning from a vacation, was unceremoniously canceled at the last minute, and then that the next appointment that was scheduled on April 10th to replace the first one, was also canceled.
In general, there was a lot of confusion about my appointment on April 6th.
Firstly, the week beforehand, a reminder was sent about my appointment, but it was sent to an incorrect email address. Luckily, the person who received the email reminder knew who I was and passed it on to me. I immediately replied that I would be there (as it had been in my calendar for over 5 months) and advised what was my correct email address.
Secondly, when I returned home from my vacation, I found a reminder in snail mail, asking me to make an appointment (What???? I already had one that I had confirmed).
And thirdly, at the last minute, my April 6th appointment was canceled and shortly thereafter, my replacement appointment scheduled for April 10th was also canceled. Seems like there is something wrong with scheduling.
However, Dr. Potter is wonderful and her staff (except for these recent scheduling issues) seem very friendly and competent.
Thank-you for asking for my feedback - I hope you will use it to enhance scheduling.
Yes, I will agree that the scheduling has been very confusing lately as Dr. Potter recently had surgery and we had to manipulate the schedule because of this. Her original surgery date was moved, last minute and so we had to move her patients for a second time! This of course is not ideal for anyone and we have really appreciated the support of her patients. Everyone was given plenty of notice, if they had responded to our phone calls and emails, unfortunately some people were harder to get a hold of. We sincerely apologize for the scheduling confusion and conflict over this past month.
5 stars Melanie F Verified customer
Fusion dental is very thorough and super kind.
5 stars Roland B Verified customer
Excellent service and a great staff!
5 stars Al M Verified customer
painless
5 stars Lindsay W Verified customer
I had no trouble getting an appointment, or finding parking at the building. The staff is wonderful, super nice and effi ... Read More
3 stars Anonymous Verified customer
The continuing inability of Fusion to keep track of reminders (when my very first contact with the company was 'will thi ... Read More
5 stars Anonymous Verified customer
Always pleasant staff & great care!
5 stars Anonymous Verified customer
The staff and dentist are amazing!!
The parking situation is ridiculous. Specifically, the landlord of the property (Ron ... Read More
5 stars Anonymous Verified customer
Greeting was good. Staff member introduced herself and was very pleasant and helpful. Altogether, a good visit.
5 stars Anonymous Verified customer
Welcoming and professional.
5 stars Annemarie S Verified customer
Hello all,
I am absolutely thrilled with Fusion Dental and all their staff and Karin Potter. I would never go anywhere e ... Read More