98.9% would refer friends and family to us

1 stars Verified customer

Honestly, in the quick, don’t take your car to FW Motorsports. I had a negative experience that cost me time and money as well as a huge headache. I had them do $3,000+ worth of work to my car because they were highly recommended to me. I dropped off my car on a Friday and was told that it would be ready by the following Friday. The communication between the shop and me was horrible. I didn’t receive any calls with updates or information about possible delays. I had to call in on Thursday to check on the status of the car and to ensure I would be able to pick up the car the following day. I was simply told it wouldn’t be done, with no explanation as to why. I asked to be informed if any more delays happen. They never reached out to me again and I had to call multiple times to check on the status of the vehicle. I finally picked it up and it ran well for the first few drives but didn’t feel like it had full power. After a few days my check engine light came on and I had it diagnosed and took it back to FW, they wouldn’t warranty their work for the problem so I had it fixed. No more than a week later I heard a thud and my A/C quit working. I pulled over and opened my hood to see that a pulley was incorrectly installed and that it had fallen out of alignment and shredded the belt, as well as cracked the timing cover. I took it back again to FW and was told that the part broke and that they wouldn’t be able to do anything about it. It wasn’t until I showed the owner the parts that he saw that the shop installed it improperly. They did fix that problem but I was once again out of a car for a day. I took my car to a different shop to have the work checked out because I didn’t feel comfortable with the vehicle in the state it was in. The second shop found multiple boost leaks, an oil leak (That FW was supposed to fix) and a few other problems. I wouldn’t recommend anybody go to this shop for any work. I felt like my vehicle didn’t matter to them and that they were not honest through the process. I will not be taking my car back to them again.

1 stars Verified customer

Not happy with the work done or the service provided. Continued to have problems after getting my car back from FW Motorsports so i took it to a different shop to have it checked out and there were multiple problems found that needed to be fixed.

5 stars Customer since 2012

Fast and professional service provided by a very knowledgeable staff. I wouldn't have my Subaru serviced by anyone else. They are the best!

5 stars Verified customer

thank you so much for getting us in! super efficient. everyone was very kind and helpful.

5 stars Customer since 2011

Excellent work like usual!!

4 stars Verified customer

Great service!

5 stars Customer since 2015

Even with a problem outside the norm they figured out a fix and had me on my way they also pointed out some things I need to address before they become bigger AKA more high dollar repairs.

5 stars Customer since 2017

An absolutely first rate experience. Paul and Brandon are super nice, customer service first, ultra talented professionals. They did an amazing and careful job. I am going to go back to them without question. Well worth it and I live more than 2 hours away.

5 stars Customer since 2017

Scheduling an appointment was simple and easy. Since I was a returning customer they have all my info saved and any work that has been done on my vehicle in the past. Paul spoke with me directly regarding maintenance and what to keep an eye on. Was in and out in a timely manner. Informative and friendly staff.

5 stars Customer since 2015

Always great service at FW!

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