278 Newbury Street
Boston, MA 02116

Mon - Tue: 8:00AM - 8:00PM

Wed - Fri: 8:00AM - 9:00PM

Sat: 8:00AM - 6:00PM

Sun: 10:00AM - 6:00PM

94.4% would refer friends and family to us

5 stars Verified customer

The best facial I've received in years! I left feeling relaxed and like my skin was re

2 stars Verified customer

My hair cut and color were fine but the shampoo employee, Rose, was so aggressive. She kept shoving my head forward and pushing it back down, I was stunned as to the treatment in a salon of this caliber. There is a sign on the wall of the shampoo room which reads "relaxation room" I was definitely not relaxed when I left. I couldn't even tell if she had washed my hair, it was so aggressive and so quick. I didn't even see shampoo or conditioner go on. I spoke with my stylist about this incident. The shampoo room is supposed to be relaxing and you should receive a nice shampoo/condition and scalp massage.

5 stars Verified customer

My friends and I go to G2O every couple of months for a spa day. We love it! The massage therapists and the amenities are amazing, and everyone is very friendly yet professional. Highly recommended!

5 stars Verified customer

Great and clean facility. Very friendly staff. Roof deck is a mast to visit.

5 stars Customer since 2017

Lucy was wonderful. The only problem was that I was not checked in properly, so my appt started 15 minutes late, but this really didn't impact my experience very much at all. I absolutely loved my time at G2O!

5 stars Verified customer

Excellent, consistent service. Elle is a wonderful stylist.

5 stars Customer since 2017

Mia is fantastic as always. I love coming in to see her for my haircut and color! The woman who shampooed me was also excellent today (Amanda). Thanks as always, guys!

4 stars Verified customer

I had a very nice experience at G2O. The staff is very welcoming and friendly and there are very nice touches like complementary water and a quiet shampoo room (I normally hate getting my hair washed at salons but it was nice here and kind of relaxing). I was happy with how Elle cut my hair. My only small negative was that the time felt a little rushed to get to the next client. I will definitely come back.

5 stars Customer since 2017

I walked into the spa at 9 a.m. in a state of panic over a botched hair coloring by a friend the night before. ( I looked like a walking - talking American flag!!!) HOWEVER I was quickly put at ease by your outstanding customer service as I was gently placed in the hands of a very capable and compassionate Darren. (His very relaxed and friendly personality can only be matched by his outstanding skill. ) You exemplify a total winning organization: High quality customer service and care, accommodations, class and professionalism. If it was your desire to win over a new client you were more than successful as I fully intend to avail myself of not only your hair salon ( Darren) but your other services. ( It just so happens that my massage therapist is moving out of state soon so this ins very timely!)

4 stars Verified customer

Had a wonderful experience as far as customer service; I've had a great cut and color. My only criticism is that at checkout I was quite surprised to find that my glaze and blowdry were not included in the price of color treatment; I've done this for many years at other salons and that is generally not the case. I would have liked someone to tell me about the added step and cost of glaze (which is not booked separately/ mentioned in booking) and I think adding $60 for a blowdry on top is excessive! A hair cut is only 55 (which does include the blowdry). I loved the care I got and great service, but may have to re-think my coloring and its cost

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