90.7% would refer friends and family to us

1 stars Customer since 2018

I am very disappointed the front desk lady who said she is the manager of the office. She is very rude. And the yelp and website confused me it shows weekend is closed. And I called them early morning to verify the time of the appointment the person answered the call told me it was closed on 5/21 (Saturday) due to that we missed our appointment and the manager said will charge us $100 penalty. I was feel so bad all my 3 kids visit them for years they don’t care our feeling and said office policy can’t make any change.

5 stars Customer since 2022

Polite. Friendly. Professional. They adapt.tp your needs. Wonderful experience. My new forever dentist

5 stars Customer since 2009

Every time I feel great after my appointment! Drs and staff are so nice and very professional, they did a great job for me! Thanks

5 stars Verified customer

Exceptional service by the Gale ranch team! The young lady at the check in desk was very welcoming and friendly. It doesn’t feel like a dentist office when you walk in. I waited no more than 5 minutes to get seated. My visit overall was very pleasant. The clinicians were very helpful in explaining what they recommend. Thank you so much Gale Ranch team!

5 stars Customer since 2011

Awesome. Dr Kevin was right on his target. The entire crew from get go very professional and courteous

5 stars Verified customer

Great service! Thank you to all the folks who work here for always providing excellent customer service and care!

3 stars Verified customer

I did not like the dental assistant pushing me to get braces, even after I told him politely 3 times I wasn’t interested. My teeth are not crooked and I can easily floss. I think telling him I didn’t want them once should have sufficient. I come to the dentist for health care not to be upsold on products I have no interest in. This really makes me question the integrity of the practice. Are you in business to provide healthy teeth or talk your patients into purchasing services they neither need nor want.

I also did not appreciate getting surprised with a large bill after already paying the estimates charges at the time of service. I understand insurance can be tricky but I’m extremely hesitant to continue going to this office if their estimates are off by a large margin and I’m going to continue to get surprised with large bills after the fact.

I also didn’t care for the fact that you are charged for half of the services when you book and appointment. It should be enough that I pay when I arrive at the appointment. Payment just to book an appointment is something have never seen at other medical or dental offices.

I’m starting to feel like this place is focused more on money than patient care.

The dentist seem fine and the office staff is okay. The front office staff who answers phones are very nice. However, we will probably finish up the planned procedures and care we currently need but then will most likely be shopping around soon for another dentist.

5 stars Customer since 2013

They do a great job here! Very caring and professional.

5 stars Customer since 2015

I always enjoy my visits, starting with the friendly and helpful office staff and including everyone who works on my teeth. I am that unusual person who actually looks forward to going to the dentist and they never disappoint.

5 stars Customer since 2022

Great service! Clean and neat location. Nice! Professional!

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