We have a cleaning crew that comes 3x per week and our front desk also cleans throughout the day after each shift. Please bring your complaints to the front desk staff as you see them as we are constantly working on maintaining the cleanliness of the bathroom due to the high traffic. You can also email email@example.com to submit times that you shower and what details so that we can work our best to maintain our facility. Thank you.
Overall it is a good gym, but cleanliness is a concern as they too often run out of gym wipes for days at a time.
Thank you so much for your input. We have increased our inventory and are adding machines and equipment monthly and a bike is on the way. Unfortunately, the class is not able to be in the aerobics room as the classes are extremely full and cannot fit with the bikes in the room. There are 25 classes per week and only 4 are spin. As the weather warms up and the 5:30am class is able to be outside more often, we will consider adding the bikes into that room if the class participants move them back out to the gym floor.
We appreciate these comments and will address them. Since purchasing Total fitness there have been many positive changes in all areas. These changes are slow in coming as there has been a lot of unforeseen expenses such as the air handlers. We will continue to make improvements as funds allow without significant increases in membership rates. All cleaning issues will be addressed with the contract crew owner and a copy of these comments will be given to each staff member. We do not provide paper towels in the men's locker as the majority of them are forced down the commode causing additional unnecessary expense. We do stock paper towels for the women's area and this will be addressed. We invite all members to verbalize and/or leave written comments with the staff for our follow up. The biggest complaint is equipment and ideally we would all like to see a lot more new or updated additions but again, time and money is the only way this will occur. Total Fitness will remain a "work in progress". Additionally, all members are encouraged to use the customer service website for comments - cs@galvestontotalfitness.