Bailey Roux had always great check-ups. Everyone there is always very nice from check-in to check-out. However, my stomach dropped for a second when the assistant clipped her dewclaw and it wouldn't stop bleeding, BUT he was able to make it stop shortly after. That was the only concern I had, but I also didn't know it was recommended to have her dewclaw clipped occasionally. She didn't even yelp! Such a good girl! Convenient location and great staff.