My experience has only been positive, helpful and informative. I would and have recommended them to anyone with or getting a pet. Not only the veterinarians, but the staff at GDAH are and have always been wonderful, capable, kind and very helpful. They're also most accommodating in getting my pets in quickly if its an urgent matter. They also consistently follow up with personal, live, not recorded, phone calls, if my pets have been there for a serious mater.