From the time I walked in the door, I felt I was in the right place .
I was feeling very anxious about the change I was about to make. Gina at the front desk reassure me immediately. She explained the procedure of consultation with each stylist with whom I would be working.
Gina informed me if the guarantee;and the effort that would be made to assure that the goal is to make me ok with the results .I felt comfortable right away.
Gina(color) and Bridget ( stylist for cut) both came over for a consultation .
Once again I felt comfortable with their expertise and kindness.