100.0% would refer friends and family to us

5 stars Verified customer

My wife and I have been taking our vehicles to Gary's Automotive since the mid-nineties. We like the service we receive and believe this business really strives to do a professional job and deal with their customers in an honest and compassionate manner. Thank you Gary and Shawn.

5 stars

I have taken my husbands truck here twice and was very pleased with the service. They are extremely fast and keep in touch with you. I will keep going here.

1 stars

Took car in for a $600 dallor leak and came out with $1100 bill.Brought it home and come to find a timimg chain leak. They still wanted $250 more. Only thing professional about garys Automotive is TAKING MONEY. Broken alternator bracket, loose alternater bolts, loose water pump bolts.I do appreciate you guys for reminding me how worthless some shops are. Not recommanded!!!!!!!!!!!!

GARY'S AUTOMOTIVE replied:

We are sorry that you are dissapointed in our service, but your vehicle was taken apart by some one else and we did our best to put it back together. We worked as best we could with the parts we found in a box. Sorry that this was not up to your expectations. We strive to make all repairs quality, but some times we cannot make everyone happy.

5 stars

I recently arrived in Abilene and started having problems with my dieseldiesel pick up. I heard of Gary's from a co-worker and called them. They got me right in, diagnosed the issue quickly and got me back on the road. I have learned that Gary and Shawn have been doing business for many years and their customer service and exceptional workmanship reflect that. I would recommend them to any one that is experiencing any problems with a vehicle.

GARY'S AUTOMOTIVE replied:

Thank you Justin, we strive to make customers for life. We understand the investment you have made in your car and want to keep that investment working properly! Thank you.

5 stars Verified customer

We brought our Ford Expedition in for a fuel pump problem, and Gary and his team were able to fix it the same day. We always use Gary's Automotive for mechanical issues and oil changes. Great service and honest prices!!

GARY'S AUTOMOTIVE replied:

Thats what we strive for fast, honest repair!! Thank you for noticing.

5 stars Verified customer

I have taken both my personal and company vehicles to Gary's for years and they have always taken very good care of me. I trust that whatever they say needs to be done, is what is needed to get me back in a running vehicle. They are very helpful, knowledgeable and accommodating.I don't take my vehicles any where else!

Cheryl from The Party Bag

GARY'S AUTOMOTIVE replied:

Thank you Sheryl we are so happy to hear this customers like you make our job fun!

5 stars Verified customer

I was very lucky to find, Gary,s Automotive. I have been in Abilene Since 1959, and just this past year I was told by a friend about the Automotive Shop. I am very satisfided. The service and the staff are tremendously honest. They do what they say they are going to do. And that is what I need as their coustomer.

GARY'S AUTOMOTIVE replied:

Barney were glad we found you as well!! Thanks Gary and Shawn

5 stars Verified customer

I was plesasantly suprised when I picked my wifes car up. Not only was the bill way less than I thought it was going to be but I found out Gary had gone out of his way to hold the amount of the invoice down, finding ways to repair a non critical part rather than replace it with new. It's an older car so that helps and that's good service in my book!

GARY'S AUTOMOTIVE replied:

Thank you Don, this what we strive for!