Reviews

Newport Foot & Ankle Center - Superior Avenue

5 stars Customer since 2020

Great service! The doctor and staff are super nice.

5 stars Customer since 2015

The doctor took the time to help me understand my foot issue. The staff was friendly. I would recommend this medical group to others.

5 stars Customer since 2018

It was great , on time and very efficient

4 stars Customer since 2020

Wonderful place close to my home

Convenient office hours

5 stars Verified customer

Excellent, the Doctors are very nice and talented!

5 stars Customer since 2020

Overall I appreciated the office visit with Ithe flexibility and availability for an urgent visit. The office is bright with searing g available to keep distance and masked , clean, bright contemporary and efficient t

5 stars Customer since 2020

First visit was great.

Karen was very kind and helpful and Dr Jeffrey was very kind and took great time and caring about my issues

I definitely would refer them to others

2 stars Customer since 2018

Dr. MacCarter has retired since I had a bunion surgery performed by him. I loved the office staff and MacCarter. Currently have been seen for other issues by the new staff. The new bookkeeper is horrid to deal with. The woman has not once made me feel like I am not trying to Rip them off. She really needs to work for credit collector with that mean personality. I've had many conversations with her and she's never been anything less than hostile. I have always remained extremely patient while being attacked knowing an angry response wouldn't be helpful. All this bad treatment over some misunderstanding between my insurance and her. My insurance says I owe 0$ and she insists I owe a couple thousand on othodics. She's currently holding the orthodics hostage while negotiating with me to pay a lesser amount. I have made attempts to connect my insurance co on a call with her but she's not responding to that request. Dr. Kreps was friendly enough and I felt like I was in competent hands. The entire office seems to be over taxed and stressed. I will find another doctor.

2 stars Customer since 2018

Dr. MacCarter has retired since I had a bunion surgery performed by him. I loved the office staff and MacCarter. The new bookkeeper is horrid to deal with. The woman has not once made me feel like I am not trying to RIP them off. She really needs to work for credit collector with that mean personality. I've had many conversations with her and she's never been anything less than hostile. All this over some misunderstanding between my insurance and her. My insurance says I owe 0$ and she insists I owe a couple thousand on othodics. She's currently holding the orthopedics hostage while negotiating with me to pay a lesser amount. I have made attempts to connect my insurance co on a call with her but she's not responding to that request. Dr. Kreps was friendly enough and I felt like I was in competent hands. The entire office seems to be over taxed and stressed.

5 stars Customer since 2020

Thank you!!