The wash and cut was done very well and was enjoyable. There wasn't quite as much back and forth with my stylist as I would have preferred, i.e., she didn't ever ask me if I was happy with my haircut or if I wanted anything done differently. Most of the reason that my review is not higher is that I saw on the website that the cost for a women's haircut was $30+. Because of this I assumed that the haircut would cost around what I am accustomed to paying. Instead, when I checked out, I was told it cost $70. This is much more than I usually pay and I would not have made the appointment if I had known it would cost that much. In the future, I would advise that you let first time customers know how much the haircut will cost before they book so that they are not surprised at the end.