97.6% would refer friends and family to us

1 stars Verified customer

I have never met, nor have I been a patient of Dr. Steven Petit M.D. However, I feel obligated to make this review.

Over two months ago I needed services and care of a Gastroenterologist in an urgent matter. Dr. Petit was highly recommended by a former patient's family, and a non-related Dr. ... Here are my major areas of concern, and disappointments with his practice:

1- Reaching his office by phone is a task by itself. Wait times (on hold) exceeds 15 minutes till someone answers the phone, that is if the call is not disconnected. Two out of four calls were dropped.

2- Even on urgent care matters, the good doctor cannot see patients for over THREE & HALF MONTHS. However, a telephonic visit (Televisit!!!) can be arranged within TWO MONTHS (Month & 21 days to be exact) When I need a doctor, especially in an urgent care matter, I need to be taken care of within a reasonable time, and not three and half months later, or even month and half later with a phone call (Costing several hundred dollars)

I did make an appointment at the time, however, since my medical condition was remedied by other means and avenues, today I cancelled my appointment with the good Dr. ... I will never seek, nor recommend services of this BUSINESS.

1 stars Verified customer

First issue: I spent a whole morning calling to get an appointment but kept being put on a waiting spool that was endless, so I finally drove to your office to get my appointment.

Second issue: I was told that I could not have an appointment until I filled some form, and I received the link to the form through an e-mail. After filling the form the site requested a $ 25 fee to process the information.

Third Issue: After speaking to LA Care about the fee the LA Care rep spoke to your office and they finally decided to accept my appointment, but there should be a pre-consultation phone interview.

Result: I went to my primary doctor and requested that they issue a new provider, as your office seemed to be too important to take a patient like me.

5 stars Customer since 2020

Dr.’s routine was courteous and helpful. He listened to me patiently, and answered all my questions. I would recommend him to any of my friends.

inSite Digestive Health Care, North Pasadena replied:

Than you for your feedback. We are pleased to hear that your experience met your needs and expectations. Our goal is to provide the best possible care to all our patients.

5 stars Customer since 2020

Dr. Fu listened and she was very kind and understanding.

inSite Digestive Health Care, North Pasadena replied:

Thank you for your feedback. We are pleased to hear that your experience with Dr. Fu met your needs and expectations. Our goal is to provide the best possible care to all our patients.

5 stars Customer since 2013

very helpful

inSite Digestive Health Care, North Pasadena replied:

Thank you for your feedback. We are pleased to hear that your experience met your needs and expectations. Our goal is to provide the best possible care to all our patients.

5 stars Customer since 2020

Dr Shindy is such a wonderful doctor. He is very thorough, attentive and caring. I appreciate his care very much. Thank you for all your help, Dr Shindy.

inSite Digestive Health Care, North Pasadena replied:

Thank you for your feedback. We are pleased to hear that your experience with Dr. Shindy met your needs and expectations. Our goal is to provide the best possible care to all our patients.

5 stars Customer since 2013

Wonderful visit with Dr. Littenberg. He is very thorough and gives me ample time to get my questions answered. I find him to be clinically sound, thoughtful and compassionate. I have great confidence in him as my gastroenterologist.

inSite Digestive Health Care, North Pasadena replied:

Thank you for your feedback. We are pleased to hear that your experience with Dr. Littenberg met your needs and expectations. Our goal is to provide the best possible care to all our patients.

4 stars Customer since 2019

Dr Littenburg is experienced and listens to you.

inSite Digestive Health Care, North Pasadena replied:

Thank you for your feedback. We are pleased to hear that your experience with Dr. Littenberg met your needs and expectations. Our goal is to provide the best possible care to all our patients.

5 stars Customer since 2018

Super easy to schedule appointments online. Dr. Littenberg has years of experience, listens to his patients, and gives you the time needed.

inSite Digestive Health Care, North Pasadena replied:

Thank you for your feedback. We are pleased to hear that your experience met your needs and expectations. Our goal is to provide the best possible care to all our patients.

5 stars Verified customer

Dr. Fu is very attentive and compassionate. She takes time to ask questions and listens to my answers attentively. She is always thinking about my well-being. Thank you Dr. Fu.

inSite Digestive Health Care, North Pasadena replied:

Thank you for your feedback. We are pleased to hear that your experience with Dr. Fu met your needs and expectations. Our goal is to provide the best possible care to all our patients.

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