Gates Automotive Center
Automotive
50 Thruway Park Drive
Rochester,
NY
14624
(585) 247-3844
Mon - Fri: 8:00AM - 5:30PM
Sat - Sun: Closed
About
Gates Automotive was established in 1990 on a foundation of outstanding customer service and quality workmanship. Whether you're looking for mechanical repair, collision repair, or fleet service our highly trained staff adheres to one unbending guideline: your satisfaction. But we'd never expect to gain your business solely on an enthusiastic commitment. We back it up with a 100% satisfaction guarantee. The common perception is that a dealership is more expensive because it provides higher quality work and better service. That's just not true...and we're proof. Come to Gates Automotive and you'll find our staff is more knowledgeable than the dealership's, our parts are of equal quality, our service is performed more personally and honestly, and we do it all at a less expensive rate.
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Collision Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Diesel Specialist
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Smog Check
- State Inspection
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Insurance
- Any
- Geico
- Most extended Warranties accepted
- Most insurance accepted
- None
- Other
- Prudential
- State Farm
Payments
- American Express
- Cash
- Debit
- Discover
- Financing
- Mastercard
- Visa
Staff
Matt Cutaia
Tony Ardillo
Rob Coriale
Certifications & Memberships
1 stars AIMEE H Featured review
This placed messed my car up worse than the accident I was in did ... Huge crack in my radiator they happened to miss almost blew my motor not to mention they were extremely rude ... Don't take ur vehicles here unless u want them to make it worse then charge u and arm and a leg got nothing
Aimee thank you for taking the time to put your review online, Gates Automotive has been committed to great customer service since 1989. The only way we can stay committed to outstanding customer service is through feed back from our customers, whether it be good or bad. I'm truly sorry that you had a bad experience with us, if your radiator was showing signs of a crack one year later, there may be a good possibility that our technicians would not have seen it at the time of repair. Please understand that even though your car was repaired a year ago and you feel the damage was caused by the accident, your repairs are covered by Gates Automotive for the life of your car. Please feel free to call anytime and we can explain the warranty polices, and possibly make plans to look at your vehicle.
Thanks,
Tony Ardillo
VP of Operations
Gates Automotive Center
(585) 247-3844 Ext: 101
5 stars Anonymous Verified customer
Excellent. Qualified and friendly staff.
5 stars GAIL H Customer since 2010
Been a customer of Gates Auto for 7 years, never been disappointed in the service and friendliness. Whenever I have had ... Read More
5 stars JOHN R Customer since 2009
I had collision repair work done on my vehicle there just last week. Gates Automotive did an excellent job. Not only was ... Read More
5 stars RANDALL S Customer since 2012
I've only had great experiences with Gates Auto. After my truck blew up, it was towed to the Thruway Park location. Afte ... Read More
5 stars DEBORAH A Customer since 2009
I get very good service and have for years! This is the only place I will bring my car to get work Done on it.
4 stars DEBORAH A Customer since 2009
Gates Automotive Center is the best! I trust them with my car and they have always been so good to me. Very fair price ... Read More
4 stars KEVIN L Customer since 2015
Everything went fine with the repair. The reason it is not 5 stars is an issue occurred at payment time. Long story shor ... Read More
5 stars Anonymous Verified customer
Courteous staff. Timely completion of work. Fair pricing. Great experience
5 stars DENNIS T Customer since 2008
Had appt. to get snow tires put on. They had me in and out in about 30 minutes. Always a positive, professional experie ... Read More
5 stars Anonymous Verified customer
great customer service, experienced work force
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