96.3% would refer friends and family to us

4 stars Customer since 2022

Great help for my dog. Long long wait even after I was called after 4 hours. Very caring techs and vets. Receptionists were great too.

5 stars Customer since 2020

They are always so transparent, friendly and helpful.

5 stars Customer since 2022

Excelente Services and good care

1 stars Customer since 2016

Doctors okay. Receptionist horrible. She refused to take our Caresource credit card. We are customers who used the card every time. She made it extremely difficult. To the point we are looking elsewhere for Monkay. We never had a problem in the past she made it unnecessary difficult. I have a disabled sister at home and I had to take the phone in there to show her. Also I showed her my drivers license via FaceTime. She requires discrimination training. I felt it and believe me I know what it looks and feels like. FIX. IT.

5 stars Verified customer

Very friendly staff, affordable service, just overall a great experience every time we bring our pets.

5 stars Customer since 2014

Professional, pleasant, calming, reasoned and very reasonably priced .

5 stars Customer since 2010

All staff were kind, compassionate, and kept you updated on when you would be seen

5 stars Customer since 2013

The Vets and staff does a wonderful job in keeping the pets calm and well.

4 stars Verified customer

I found the staff to be very knowledgeable and caring..

Just took a long time to get the help we needed. I don’t know how they could change that. Maybe assign approximate times to come in over the phone for the next day ??

5 stars Customer since 2021

I had an emergency with my cat, Frizzie, a little over a week ago and needed to get an appointment asap. I was combing out matts in his long fur and had to use the scissors on a particularly persistent tangle. I accidentally nicked his skin and while there wasn't any blood, there was a 1-inch long cut/hole in his paper-thin skin! I called Gateway and talked with "Cat" - they didn't have any appointments available but she talked to Denise and put our medical help together for 4:00 pm. I had a little wait but it didn't matter because I knew Friz was going to get help THAT DAY! My message to you, don't think twice about using Gateway for your pets - they are kind to people AND pets. Gateway is my go-to veterinary hospital for all my fur baby needs, big and small. Can't thank you enough Gateway

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