2038 Massachusetts Ave.
Cambridge, MA 02140

Mon - Wed: 10:00AM - 4:00PM

Thu: 10:00AM - 4:30PM

Fri: Closed

Sat: 10:00AM - 2:00PM

Sun: Closed

99.1% would refer friends and family to us

5 stars Verified customer

I thought Dr Klaahsen was just terrific, as was Carla.

5 stars Customer since 2016

I had a great experience yesterday at General Optical Co. in Porter Square. The doctor was incredibly informative, easy to talk to, and certainly knowledgeable. The staff members are wonderfully friendly people. Will certainly stay with this place for my eye exams in the future as long as I dont move away.

5 stars Customer since 1997

Wonderful as always !!

Professional with lots of kindness

2 stars Customer since 2014

Service was fast and friendly, but I was charged $80 for my contact fitting, even after I said my insurance had a $55 co-pay for fitting. Then, I had to go home and spend 20 minutes trying to get through to the right person at my insurance company, who confirmed my $55 co-pay for contact fitting. Then, I called back to Porter Square Eye, and the person in charge of insurance had left. Now I have to follow up again today. I've wasted an hour of my own time on something that should have been done correctly by Porter Square Eye initially.

General Optical Co. replied:

I am truly sorry for any inconvenience. We do our best to look up insurances before appointments with the information that is provided to us from patients. Unfortunately it is impossible for us to know each patient?s insurance due to the vast amount of different insurances and different plans within each insurance. We were able to find one insurance plan with the information you provided us and billed you accordingly. Once additional insurance information was provided to us we contacted you to promptly credit you the difference.

5 stars Customer since 2016

Very professional and curtious staff!

5 stars Customer since 2016

fantastic! - i am very grateful to be getting help with my vision - added bonus? the cool boots on two of your staff members!

4 stars Verified customer

Great

5 stars Verified customer

Such a comfortable experience. Very thankful that I've found them.

5 stars Customer since 2012

Always a pleasant experience. Dr. Klaussen is warm and professional, as well as very knowledgeable. Office staff is welcoming.

5 stars Customer since 2006

Outstanding service, from expert eye exams to friendly, patient advice about choosing the right frames and lenses. I wouldn't go anywhere else.