The staff themselves are amazing HOWEVER, every single time I have scheduled an appointment, I have never ever got in on time. Always at least an hour late, this last time I wasn’t seen until 6pm & my appointment was made for 4pm.
One time I had an appointment scheduled for 10am, and I didn’t get seen until noon, and I almost left because I had to leave for work.
This other time I had an appt scheduled for 4pm, and they had me in a room they used for supplies and stock, dirty dishes...by 4:30pm, mind you, had me change into a gown, and I sat in this back room until 5pm. Meanwhile random staff would walk in to get supplies.
Every time it’s 2 hours late. Clearly, something has to be done...even the new facility doesn’t change the scheduling issues.