I found Bob Earley to be an extraordinary man. Talk about "bed side manner"! He is calm, reassuring, knowledgeable, and a master at explaining things in terms that are completely understandable. I never felt rushed or nervous when with him. From the moment he called my name and welcomed me, I knew I'd made the right choice in choosing Bob to tackle my facial issues. He actually read the paperwork I completed in advance, and addressed concerns and researched on the spot my medications and how they are affecting my skin, as well as how they would affect his approach in treating me. What a joy he is!!! I'm absolutely, positively thrilled to have found him.