I am very satisfied! Our furnace wasn't coming on. Called Sabre first, they couldn't get to me until 4 days later and the price they quoted me over the phone to just show up at the door before any work was done was outlandish. The per-hour rate Sabre quoted for any work done (after showing up) is more than I pay my attorney. Then I called Genesis. They came the same day, fixed the problem without any schemes. Tyler was very nice, courteous, and explained everything that was wrong and what he did. The charge was VERY REASONABLE!! I wish this were the norm. Genesis is now in my contacts list if I ever need them again.