I love the Aveda products, but I was not thrilled with my cut. I have not had a true style with my cut and that is what I was looking for. I had worked very hard to get my hair one length, and the layers cut chopped it up tremendously. So, I am now stuck with what I call an older lady look, which is not what I was going for. Instead of keeping length, it was shortened and choppy, and I cannot do anything to get around it. I can only style one way. Pretty disappointed with this. The salon was very nice and the staff was friendly. Did feel a bit rushed.