I had a cleaning, filling, and extraction done here and the procedures went well..no complaint there. However, the people working there don't have great customer service skills. They were nice, but they did not introduce themselves to me or go over procedures unless I asked them details. The oral surgeon never even told me his name and the oral surgery assistant was just kinda cold. Their people skills need work because they need to realize some patients may be afraid of the procedures they are having and the staff should be comforting by talking about the procedure and after-care instructions BEFORE the procedure instead of asking the patient if they have questions. My dad was in the waiting room while I was getting my wisdoms pulled and he was told someone would come out to talk to him about after-care but no one ever did. They also forgot to charge me for the procedure so they had to call me a few minutes after my extraction to have me pay over the phone. Did they not realize I was still loopy from the drugs?? And now I don't even have a receipt so I have to go out of my way to get that sent to me. Plus the atmosphere of this place is dreadful...super depressing. I hope they step it up... but for now I'm definitely finding a new office to go to where I feel more comfortable.