My visit on January 3, 2013 turned out to be a nearly three-hour ordeal, due to reported 'emergencies' following the holiday. Normally I am in and out in 90 minutes for a cleaning, x-rays and check-up. Andrea (great personality!) did a fine job on the cleaning, but then things turned sour when it came time for the dentist portion. There's not much you can do when waiting an hour in the chair for the dentist to even show up. Sadly, a clearly audible radio playing horrendous rap music was the entertainment du jour and I could not locate anyone around to turn the radio off or select a more suitable form of music. I've been going to this office for years now, and for just one day, it seems like the wheels sure fell off.
I apologize for the experience you had yesterday. The radio is not allowed to be on a station that is not approved. I had changed it late yesterday and talked to the staff regarding this. Again I apologize for the wait we understand that your time is very valuable and the wait is not acceptable. This is something that we are working on and I can only apologize for your experience. If you would like to talk please call me at the office. Thank you Marlana