Don't expect less than a 40 minute wait time and don't expect to be finished with your appointment in under 1:30, even for the simplest of appointments. The wait times are truly unacceptable and while the staff are very sweet this place is just overall incompetent. Their work is a gamble, sometimes it's good but usually I'm less than satisfied and they change dentists like they're playing musical chairs. They also lack the common decency to notify patients when they change your dentist. Furthermore they will straight out lie to you about wait times. On one occasion they kept saying five more minutes for over an hour and when I gave up and left I heard someone in the back mention that my dentist had just arrived from his lunch break. Unacceptable! A long wait time once is one thing but I have had six or so appointments and 3 had wait times of about 40 minutes, twice I left after an hour of waiting without being called, and only once was I called back in a reasonable amount of time but waits in the back still caused my basic cleaning and check up to take 2 and a half hours! Now the temporary crown they made (which felt cheap and extremely rough from the beginning) broke only six hours after being made while eating fully cooked plain pasta!