I have done business with George's for many years now (close to 10 years) and in the beginning was very satisfied. In the last year or so, small things began to bother me but said nothing. Lately I asked to get a check engine light checked and was charged twenty some dollars just to plug in a reader and read it to me. I asked Mr. Personality behind the counter why I was charged, everywhere else does it for free. He said we do it different than anybody else. (Lame excuse Mr. Personality, I only asked to plug in one connection and read to me what is wrong). I can buy the machine at Harbor Freight for just over thirty dollars and I could do it myself. That's the straw that broke the camels back. Since then, I did some research looking at my maintenance records and discovered that they installed a valve cover gasket on one of my vehicles a couple of years ago and now my engine has oil dripping because of a leaking valve cover. In just 15,000 miles their valve cover job failed. Too high of prices for that to happen. They can see things like that on their computer but failed to tell me. Sonya used to treat me right and was a pleasure to work with.....sorry Sonya, but things there has changed so I must change also, to another mechanic shop. Have a good day!