I brought my daughter's car to Gerald's yesterday to replace her front passenger tire that had become flat on the freeway. Upon picking up the car, at first they could not locate it. When they did locate it, the front driver's tire was completely flat. They replaced it, but nobody discussed with me the problem with this tire, they simply replaced it. When I returned home, within 45 minutes, the two rear tires were flat. I had the car towed to another tire shop, and they immediately thought there was something suspicious. They examined the tires, and at first glance there was nothing wrong with them. Once they were filled with air, it was apparent that there were punctures on the side wall of each rear tire. These could have only been made deliberately because there was nothing else wrong with the tires. And when the car was brought to Gerald's yesterday morning, the three undamaged tires were in good condition. Unfortunately, I can't prove that this was done at Gerald's, but the punctures were fresh, and done by someone who knew where they could be least likely to be discovered. Perhaps they were made when the car was unable to be located. All I know is that I will never go back to Gerald's again, and would not recommend this shop to anyone.
MRS NEWMAN; WE REALLY APPRECIATE YOU ALLOWING US TO REIMBURSE YOU FOR THE 2 REAR TIRES THAT YOU PURCHASED.
WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY HAVE CAUSED YOU.IF I CAN HELP YOU ANY FURTHER PLEASE CONTACT ME. GREG FISHER;971-1547