I had a great experience in getting my car serviced. Just as with the last time, the technician spent lots of time explaining my car issue, reasons it needed the repair, options, and education surrounding the upkeep of the car in regards to this problem and even with other parts that are likely to become an issue. Very nice service and I trust what they say and do. The breakdown and amount I was quoted by phone was to the penny as I was shown in the shop at pick up. Nice touch to have the car cleaned inside and out at pickup, too :) Thanks!