I made the mistake of going to a nearby Mercedes Dealership for my first schedule A srrvice.
German Auto came highly recommender by Discount Tire next door, during recent purchase.
I took a chance, when schedule B service came up.
From my initial use of their website to make an appointment, email correspondence with Len for extra things I wanted fixed, those I spoke with at the counter dropping off my car, free ride back to my place with personable, processional employee Bobbie, to having everything explained in detail of work performed while picking up my car a few hours later.
German Auto employees are caring, personable, and professional.
I will NEVER, go back to the Dealership for service on my 2009 CLK 550 AMG.
Did I mention my car was washed and cleaned????
YES.....even my Rims,. :-)
I didn't find a great shop for my car repairs. I found new friends!
Thank you all for providing my Silvia...cars name, a great experience!