96.9% would refer friends and family to us

5 stars Verified customer

Ever since I took my cls63 amg for the first time to German Auto Group I have gotten great service and they have taken great care of my car

5 stars Verified customer

GREAT EVERYONE VERY PLEASANT THANK YOU

5 stars Verified customer

The customer service at German Auto Group is OUTSTANDING!

I've worked on fixing my car (which engine was damaged by Jiffy Lube) with Mustafa over 6 months. The patience he showed, the advice, and the level of comprehension were just out of this world! When I finally bought the engine, the help, and the service provided were truly unbelievable. These guys not only know what they are doing, but they also go above and beyond to keep their customers informed about any development, and provide the greatest service. Their service by the way, was even better than the dealership!

I'm so thankful that I found German Auto Group, and special thanks to Mustafa!

Jean

5 stars Verified customer

Great work

5 stars Verified customer

GAG was quick to diagnose the problem, and give me the cost to fix it. When I gave the go ahead, it was finished the same day.

5 stars Verified customer

I typically do not enjoy car servicing experiences but I am pleased to say that my recent experience with German Auto group was one of my greatest car service experiences in recent memory. It was also a great way to start 2018. It was a pleasure to get the assistance of Mike as my brake pads were worn down with many other issues that I did not initially spot.

I actually had to get my car moved from another service center and Mike helped facilitate the process. We evaluated our options together and he ensured that I was satisfied with all aspects of the process. I had no idea that his shop in Springfield was so close to my house and it is interesting to think that I was always taking my car to service centers all over Northern VA and MD to look find great service while I had a phenomenal one just a few miles away.

My friend let me know the different programs German Auto Group offers to make their payment experience easier on their customers. At this present moment my car has a great amount of work to get done to get it to top shape and I look forward to bringing it back to and German Auto Group and Mike throughout this year God Willing.

Osman Mohammed

5 stars Verified customer

My experience was excellent. My car was repaired very quickly and the service manager, Tim O'Brien was friendly and competent.

5 stars Verified customer

Absolutely superb as always! Great personal service, without an appointment and got me hooked up on the spot!

4 stars Verified customer

German Auto Group provides excellent customer service. These guys do a great job!

5 stars Verified customer

I have been a customer of GAG for many years, the staff and service have been excellent from the start. Straight talk and no bull. As the saying goes " you're in good hands with GAG".!