Adopted a three year old Lab that is very timid/fearful, so we were very apprehensive about her first vet visit. Although Abby would have preferred to be anywhere other than at the vet's, it could not have gone better. The waiting area was spotless and comfortable. Our tech (Tiffany) was very understanding of Abby's fearfulness and tried her best to put her at ease. Dr. Tidd checked Abby out and explained all our vaccination options. Overall, the experienced was excellent.