My initial rating has definitely changed after my visit for a pedicure. I found oil all over my Capri pants that I am not able to remove, ruined. I believe the oils should be wiped off before you are finished so that it does not ruin your clothes. Also, I have been battling 3 ingrown toenails since my visit and have never experienced that with other salons. The higher price is only for the ambience of your salon in my opinion. I did not call to report it because after looking at other's reviews it appears that your salon really isn't into making it right for the customer, only in making excuses. Sad, I will not be back nor will I recommend your salon to anyone else.