91.5% would refer friends and family to us

2 stars Verified customer

I've been coming here for a while for hair services and am usually very pleased with their services. However this time, I felt as if I was cut short. I got a treatment and a cut and my hair wasn't even dried all the way and product wasn't washed out completely when they sent me away. No time was taken in my trim and where they usually ask you how you would like it styled after the lady just blow dried it (again, not even completely dry and I had excess product leftover after.) I'll be back as this was one experience out of many that was less than satisfactory just thought I'd bring it forward so it hopefully doesn't happen again. Love this place!

5 stars Verified customer

I had a partial weave and cut completed by Carmen. I even asked for a purple streak unexpectedly and she completely fulfilled my wishes and expectations. I have never had a bad or uncomfortable experience at Gervais, but my last appointment was truly remarkable. Thank you Carmen and Gervais!

5 stars Verified customer

Lisa is awesome! She does my highlights perfectly and is so nice to talk to. I've also mentioned that some smells bother me and Lisa always goes the extra step to make sure I like a product before using it.

5 stars Customer since 2017

Excellent service and friendly staffing

5 stars Customer since 2011

Beautiful salon and Carmen is amazing. I'm very happy!

4 stars Customer since 2016

I am so pleased with your service. My previous full tan plus yesterday's 1/2 tan is bringing back the permanent tint I got many years ago to restore my ethnic color.(That was whitened with criminal intent)

There are still creepo's who try to whiten my skin two or three times per year but I am getting ahead of them.

Thanks for your help!

Mary Jo

5 stars Customer since 2015

This was one of the best massages I've ever gotten. I really enjoyed it. And she was amazing.

5 stars Customer since 2017

As a first-time customer, I was impressed by the welcome greeting at the front desk, my stylist, Stephanie, was very friendly and attentive to my needs as a first-time customer. I brought in pictures of the style I wanted, and she did a great job in the cut. Of course I couldn't leave without purchasing some Aveda products which are fantastic.

5 stars Verified customer

They are EXTREMELY efficient!!!! Simone is the best!! Especially for anyone with ethnic hair, she knows EXACTLY what to do!! :)

5 stars Verified customer

From the receptionists who schedule my appointments for me, to the massage therapists, and hair stylists - everyone is so nice! Which is a big deal for me, because it really shows the company tries to go above and beyond to let the customer know they are valued. I've only had massages there twice, but they've been amazing both times. The hair stylists do a great job as well and always do exactly what I want. The only downside to getting hair done there, at least for me, has been that the girls who do my hair don't seem very relational. The only reason I would not go back to get my hair done would be because they don't really try to build a relationship. & the other thing I appreciated & at the same time kind of not, was that they don't seem to take their time doing my hair. For example, they're not very gentle on my hair - and I have a hard head - but it still hurts because they seem like they're trying to rush through it.

Overall though, I would recommend Gervais to any body for a great day of relaxation! :)

Also in Medford


Midas - Medford, OR

5 stars 116 reviews

97% would refer friends and family to us


Bob Thomas Automotive

5 stars 361 reviews

You guys rebuilt my 1964 1/2 ton Pick- up 4 years or more ago. It still runs well. It may outlast me! I think the annual checkups are a must.
Read More …