Well..I love Homa for my color. But when I'm not getting a blow-dry I'm left at the wash basin w dripping wet hair and handed a towel.( usually another person does that task) I feel this is super rude. Shouldn't she at least towel dry my hair and maybe comb it out to check the color to verify it coloreded correctly??
We apologize for the inconvenience, unfortunately it is hard for us to address the situation due to the anonymous nature of the comment. We try very hard to make our customers experience an unique one, again we apologize if that was not the case.