I've been coming here regularly for years and have always received really good service, until yesterday. My regular doctor left for another practice, so I was a little apprehensive to see a new doctor. While preliminary matters were done fairly promptly, I waited well over an hour after being dilated before the doctor came to examine me. When she did come in, there was no "sorry you had to wait so long", and she was very brusque. When I left, I asked the front desk how long my validation was good for - 90 minutes. When I pointed out that I was past that limit because I had to wait so long, she responded that it was only a few dollars. And then after I gave her a not so happy look, she said "sorry". I plan to see if I can go back to original doctor.