Lauren has been cleaning my family's teeth for mote than two years. She is very gentle when cleaning our teeth. We are very happy with her cleaning our teeth. One area I suggest improving is your front staff. I had called the front desk yesterday to call and tell them I was running ten minutes late. That message never made it to Lauren, which resulted in her calling home asking if I was going to come. Better communication is needed between the staff. But overall we are happy with the dentists.