Mary always does a fabulous job. She really cares about her patients. She is the best.
You do need to improve your appointment procedure. They were not busy, but I sat for more than fifteen minutes waiting to make an appointment for July. There were no people in the waiting room except for me. I cannot understand why one of the secretaries did not call me up to make the next appointment. Had I not decided to walk up there, I guess that I would have waited 30 or 45 minutes more. There was no need for this. There were five people available.