Lauren is a cutter extraordinaire! She knows hair! I do have some concerns about pricing, however, for my color touchups. My concern centers around being charged, essentially, double because I have a small streak of a different color on one side. If the high end price for a touchup in your salon is around $70, and I get charged a little over $140 because of a small streak, it seems excessive. My touchups in Nashville were around $70 - for both. I would understand if I had two different colors all over my head, but that's not the case here.