100.0% would refer friends and family to us

5 stars Verified customer

Great Customer Service.

5 stars Verified customer

Everyone was very helpful, from the technicians to the doctor to the gentlemen who helped me pick my frames. Great service all around!!! Highly recommend them.

5 stars Verified customer

First class service and they have the patient's interest in mind! You will not be disappointed!

5 stars Verified customer

Wonderful and very helpful employees. Dr. Christensen is so knowledgeable and takes the time to answer all of your questions and concerns.

5 stars Verified customer

The most thorough exam I've ever had. Provided with a lot of information and will be a

return patient of Dr Christensen. Great place

5 stars Verified customer

My husband purchased a pair of glasses here last year and liked the experience so much we went back to get me some. There is a large selection of frames by many different designers and in many different styles. I was specifically interested in Silhouettes which is difficult to find. A staff member greeted us but allowed me to browse and try on as many frames as I wanted with little interruption yet was there to assist when needed. I found a pair I like and should have them within two weeks.

5 stars Verified customer

Inviting office, friendly and attentive staff, and a great selection of frames!

5 stars Verified customer

Normally I avoid doing reviews - nowadays every time you blink someone asks for a review! HOWEVER - we have never experienced such a high level of service before - both for the eye exam and selection of glasses! So we felt compelled to do a review without one being requested.

We have been to various optometrists and opthalmologists over the years, and shopped for glasses at Costco, Walmart, Sears, and Lenscrafters in NJ. Being new to NC and with new insurance, we checked ratings to decide where to go now that we are here. Good Looks had outstanding reviews so we decided to go there.

Dr. Christensen spent more time with us and explained more details to us than we have experienced before, and our prior levels of service have been very good - so she was exceptional. She was very personable as well.

Lori was our optician. We were very impressed with her suggestions and help in finding styles of frames for us that we liked - and she found frames that were cheaper than our initial choices without us requesting more inexpensive options. She listened to our wants but was good at suggesting other options. We appreciated her honesty in pros and cons, both in qualities of frames and how they would look and feel, but she never came across as pushing any product. We never had an optician spend that much time with us, and she actually seemed to enjoy helping us though it was getting late on a Saturday! We were happy with the wide selections to choose from as well.

5 stars Verified customer

Excellent! Dr. Christensen and the staff worked me in between scheduled patients to address my issue the same day. She was thorough and took time to explain in detail what was happening inside my eye.

4 stars Verified customer

Everyone was friendly and I didn't feel too rushed with my examination.

Good selection of glasses.

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