Normally I avoid doing reviews - nowadays every time you blink someone asks for a review! HOWEVER - we have never experienced such a high level of service before - both for the eye exam and selection of glasses! So we felt compelled to do a review without one being requested.
We have been to various optometrists and opthalmologists over the years, and shopped for glasses at Costco, Walmart, Sears, and Lenscrafters in NJ. Being new to NC and with new insurance, we checked ratings to decide where to go now that we are here. Good Looks had outstanding reviews so we decided to go there.
Dr. Christensen spent more time with us and explained more details to us than we have experienced before, and our prior levels of service have been very good - so she was exceptional. She was very personable as well.
Lori was our optician. We were very impressed with her suggestions and help in finding styles of frames for us that we liked - and she found frames that were cheaper than our initial choices without us requesting more inexpensive options. She listened to our wants but was good at suggesting other options. We appreciated her honesty in pros and cons, both in qualities of frames and how they would look and feel, but she never came across as pushing any product. We never had an optician spend that much time with us, and she actually seemed to enjoy helping us though it was getting late on a Saturday! We were happy with the wide selections to choose from as well.