My service (single process with pull through) with Molly was awesome, just as before. I really like her and her work. My issue is with your policy to charge me an extra $37 to get my hair dried. I have chin length hair, I am in to see Molly every 4 months, and I paid $80 for color. I find it absolutely ridiculous that you make me pay $40+ (with tip) extra to get my hair dried. So much so that unless you waive that fee going forward, I will not be returning. I am so bummed because I think Molly is wonderful and I am very happy with her service and your salon overall. I even referred someone to her prior to figuring out this awful policy. Such a shame you cannot figure out good customer service!