My hair color with Alli Nicole was perfect and she was fabulous as always. When I booked my service, I was asked if it was ok if another stylist blew out my hair. I was reassured it would be a "master stylist", so I agreed. Instead I was handed off to a very inexperienced stylist, She had no idea how to dry hair. First she brushed my hair wet tearing through it causing me to have breakage in the front. Then she proceeded to use a flat paddle bush and literally just brush it all back away from my face until it was about 80% dry and then walked away and was finished. I used the blow dryer to finish it myself and some product. This ruined my entire experience. I had to go home and re-dry my hair. I do have new breakage from her tugging with the brush. This was awful. This stylist was so inexperienced, she shouldn't be working with paid clients. Allie Nicole is fabulous but don't sign up for any fill in services unless you know who that stylist is.