For at least two years I have been visiting Gould's Salon and Spa. Not once have I had an unpleasant experience. The expert abilities of several people including Samantha, Sheronda, Mandi and several others have always met my satisfaction and allowed me to leave feeling fresh, clean,and rejuvenated. My only regret is that I am moving out of the area in a few months and will no longer be able to visit. It will be difficult replacing Gould's in my new home.