96.6% would refer friends and family to us

1 stars Customer since 2015

i enjoyed my haircut but was absolutely shocked by the cost. $50 for a haircut?!?! that's way too much. I signed up online for the performance haircut and somehow the price jumped from $35 to $50. unfortunately, I don't do $50 haircuts, so won't be coming back.

3 stars Verified customer

The lady in charge at this front desk is rude and unhelpful, you know the older woman with glasses. If you leave a message with her you can be sure, it will not be delivered to the person intended. I have tried numerous times (once every two weeks) since February to order products that were once in stock, but not currently. I have given the product names to several different people there, and nothing ever gets done, worse there is never any follow up.

I used to see the owner in the store, but he no longer seems to be around or accessible. I bet he does not know how hard it is to do business with some of the people who run his store.

On a positive note, my barber is the best, always does a great job, in a friendly manner.

4 stars Customer since 2015

Always good service, friendly and a great cut.

5 stars Customer since 2015

Kelly is a pro. Some employees just come to work and some come with a great attitude, perspective and unique approach to interacting ditch others. Kelly is a great employee and had a positive impact on my day and future buying decisions!

5 stars Customer since 2015

Awesome. Fun, professional and perfect haircut!

5 stars Verified customer

I had a fantastic experience. I purchased 2 more haircuts in advance so I guess I'm coming back.

My name is Roy by the way. The email says 'Ty'.

5 stars Verified customer

great place for a haircut with a wonderful staff

1 stars Customer since 2014

I've been here about 15 times now and this was my worst experience so far. I started off going to a girl named Jeanele which she was great, but I needed to make an appointment about a month ago and she was no available. I was with Ashley, who did an amazing job. My wife even said it was my best haircut yet and I loved her attention to detail but honestly felt like I was cheating on my original stylist.

So, I made another appt with Ashley but was also short timing and jeneale was their too. It was somewhat awkward but maybe she didn't recognize me but I was right next to her. She was focused on her person tho. All good.

Ok, so this guy comes up and gives me this awkward handshake and says he the "educator" I believe. He then continues to play by play critique Ashley. After the 5th time I put down my drink and told him I needed some space, he said, "well it's my job" and again I said give me some space now she is doing fine! It's your job to create a customer experience the people that are paying your bills not to question a customer when asking a request. I ended up pulling the guy to the side after the haircut to give him my thoughts. He seemed somewhat receptive but still didn't quite get it. Just unprofessional and could've been handled better.

Not sure if I feel comfortable coming back...

2 stars Verified customer

The Service was not as good as usual. My stylist was in a bad mood, and it was obvious. My drink was not refilled. Not what I expected after a long day at work.

5 stars Customer since 2015

Ralph is great! Best cut I've ever had.