Dr. Loonam was in surgery at the time I needed for my dog to see him, so I saw Dr. Williams. She and her tech were great. Since it was for a problem dealing with an ongoing health issue (eye problems) for my dog, the office was able to quickly get me an appointment. Dr. Williams checked my little chihuahua carefully, but it was something she wanted Dr. Loonam to see so she took her for him to look at also. Both agreed that she needed to see a specialist for eyes in Mt. Pleasant. By 8:30 the next morning I was seeing that specialist. We are going to have to go back for a medical procedure, but my dog will be fine. Thanks Grace for seeing us quickly and getting special help for my 16 year old pet.