Check in was quick. Front staff very helpful. Vet Tech was very nice and helpful with being understanding of our dog being nervous. In order to perform exam, they had to take our dog out of the room, which was fine, but I would have liked for the vet to come into the exam room after seeing our dog just to tell us how it went. Overall, good experience, and appreciate them rescheduling us. But I will stick with Dr. Tim for future appointments.