I have been going to the Grand Spa over the last 10 years. It offers great customer service and that is why I return. All the staff are wonderful from the ladies at the front desk making you feel welcome when you arrive and through the staff in the hair and nail service area. I think Olga is the absolute best for my highlights and hair style. She is very special. Thao is the sweetest manicurist and love the attention she gives me when I'm in for a pedicure or manicure. She always wants you to feel and look special. Thank you for the great team you have there!